Our 14-day guarantee
Take a look at gear from Katori Culinary. If it is not right for your kitchen, return it within 14 days for a full refund of the item cost.
The promise
Send back any piece within 14 days of receipt for any reason. We return funds to your original payment route within 3 working days of arrival.
14-day returns
Whatever the reason, even if you simply reconsidered.
Insured delivery
Damaged in transit or misplaced by the courier? We replace or refund it without charging you a penny.
Secure payment
Pay with cash on arrival or direct bank transfer: no upfront card entry, no card numbers saved.
How to claim
- Drop a quick note to [email protected] citing your order number.
- We will send over return instructions and the dispatch address within one working day.
- Post the package back, and we confirm your refund as soon as it arrives at our door.
Read all guidelines on the Returns policy and Delivery terms pages.